Official Service & Maintenance Center

According to our tender, Bits laws, MOH conditions and our proficiently customer satisfaction to provide clients highly service after sales, we really have the powerful to present provincial maintaining service with qualified Biomedical engineers , highly equipped , smart service center and we have the pleasure to clear you the following valuable information according to:

First: Ruled by our governmental laws for sharing tenders and bits it is a must to have documented register a Service& Maintenance Center authorized certificate responsible for giving the pre and after sales service for our wide range of medical and scientific equipments, that’s why Merge Med company didn’t hesitate for a while about registering highly equipped Service center that comply with all the required issues of our governmental laws and support our pre and after sales service for our equipments.

Second: Concerning the human resource quality Merge Med Company employed up to know six professional well-trained ambitious biomedical engineers, well, all of them got training courses at the mother companies we are representing in Finland, Germany, Italy , Greece and China

Third: Our qualified engineers are updated by all the new technologies they need for giving the best pre and after sales service for our equipments. All of them are holding qualified certificates from the mother companies and these certificates are renewed regularly after passing the regular updated training courses.

Fourth: Merge Med company hold a policy of rapid, effective and goal achievement response to any service and maintenance call from any of our clients allover the territory of Egypt.

Fifth: In fact our responses service time always within maximum 24 hours inside Cairo and 48hours outside Cairo, and our stuff are able to solve the problem that is facing any of our clients in cooperation with our highly trained technical support team.

Six: Our engineers having validation statements for the environmental safety cabinets, Hepa filter replacement; test its efficiency and obviously its instillation and repair.